Operations Management · COMMS
Connect Your Team and Customers Like Never Before.
Dolooma's communication tools provide real-time, secure, and multi-channel interactions for streamlined operations and exceptional customer service.
WHAT STREAMLINED COMMUNICATION DOES
Internal Communication Tools
Facilitate real-time, secure communication between dispatchers and drivers.
Customer Communication Channels
Reach customers on the channels they prefer, all from one portal.
SMS Notifications
Send real-time updates on job status, ETA, and driver information.
Live Chat
Offer instant support via chat for customer queries or concerns.
Email Integration
Automate customer follow-ups, invoices, and feedback requests via email.
Communication History & Tracking
Keep a record of all interactions for accountability and reference.
Integration with Job Management
Link communication directly to jobs for streamlined workflows.
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